Josie creates a personalised experience and is gentle and professional throughout the whole appointment. As a first-time waxer, I was very nervous but Josie made me feel really comfortable as she is clearly experienced and tailors to your needs. The appointment room is extremely relaxing and Josie is definitely hygienic, as everything is so clean and pristine. Josie is also really engaging, which makes me look forward to my regular waxing appointments. xx