Unfortunately poor customer service by reception staff when arriving. I had asked for help as the pre-screening forms on the tablet were not loading. The staff member seemed annoyed that I had asked, however, no clear instructions were given, initially I was rushed into the process.

I also believe the waiting room for the medicals could be more comfortable and inviting, it felt uneasy, more space between patients is needed (especially with COVID)(especially if you’re the only female in the room).

All staff during the medical process we’re excellent and made me feel comfortable. However, I unfortunately won’t be returning again.

An extremely bad experience, I was early and did not have photo id on hand as DL was stolen, I had picture of it, not acceptable, I also have the new highest rated digital ID on my Phone accepted by Australia Post WA polive and most Governement organisastions. The experience became harrasment and I became very upset as they refused to view my new Credit Card, Medicare card and pension card. Then they wanted it emailed from My phone, Im 54 and do not use email on my phone. I explained is was off a 12 hour shift and had recent heart surgery and I did not need the stress. There answer... Was throw me out.

NEVER EVER AGIAN. I was cool calm collective, went back calmly with Passport after rushing Home, WAS THROWN out again. Maybe my new employer just isnt meant to be

So good luck to anyone trying to get any service from these people. Mr Cool Calm and collective until some one really upsets me.