Have you discovered the missing link between you and your online customers yet? Many business owners recognise the value of a great website, but did you know that the majority of your clients want more than what youre offering? Live Chat Monitoring is a South Melbourne company, and we know how to bring a solution to your clients growing needs as online buyers. We work towards creating an increasingly supportive buying experience for your clients,as they use your website and engage in your business, service or product when you cant take calls or do business in person. Live Chat Monitoring offer solutions that really work for your online business, providing your clients with the next best opportunity to communicate with you face-to- face. People like buying from people.Research proves that shoppers prefer personal attention and the opportunity to limit the guess-work, which means theres a strong call for person-to person communication in consumer behaviour. But what if you cant take calls or answer ever email immediately? What we do makes it possible for your clients to obtain real answers from a real person, after hours, when youre enjoying time outside of work. This means your shoppers have access to the support and experience of buying that they want- but with all the convenience of an online shopping experience. When your customers call for the attention and expertise of an experienced seller in your line of business, it only makes sense to make it available- and the outcomes speak for themselves. Active results show that businesses who provide their clients with the live chat experience have built on leads and enquiries by a whopping 25-30%. With figures like this, its expected that live chat opportunities within websites will increase in popularity as a necessary tool for improving sales. Dont be the last to jump on this great business solution! Would you like to speak to a member of our team about improving your shoppers online experience- boosting sales and increasing your online potential? Contact our team. For more information about how we can help you reach your online clientele in an effective and productive way, then call our highly recommended operators today!