If I could give negative stars I would; 1x star is far too generous

Calabro Air - they have been the worst professional business I have ever had to deal with. They were the nominated contractor to install air con units in my apartment. Upon construction, the builder changed the ceiling heights in the units within the building; this meant less room for Calabro to lay fall on their condensation drains from each a/c unit to the main external drain.

However, rather than not accept the job with the ceiling height changes, or even better still, alter his quote to the builder to include the supply & installation of drain pumps to each a/c unit, CALABRO HAD THE DRAINS LAY FLAT ON THE CEILING’S PLASTER within the roof cavity WITH ZERO (or even negative) GRADIENT.

After claiming insurance on all the water damage to the plaster within my unit, I received $3,635.08 from my insurance provider; however am still OUT-OF-POCKET $5,523 from Calabro’s faulty (& rather embarrassing) workmanship.

I have tried contacting Tino Calabro, Managing Director at Calabro Air Elect Pty Ltd, however he does not accept any liability.

I have attached some pics (however only a very minor sample of the incorrect installation, & damage photos I have) to this review for your viewing…

If you would like any further context regarding this review, I am more than happy to share.

Staff were so friendly. We love our new Mitsubishi Electric unit and they gave us a great price. We will definitely use these guys again!