These stars are for our fitter "phong" who came to our house twice to rectify such a mess up that has been happening since May 2020. Phong is the most delightful person I have ever dealt with and would recommend anyone to request his expertise.

Seriously the worst company I have ever dealt with. Initially I was told my blinds would be installed in 6 weeks at the most. Well 6 weeks goes by and no blinds, no contact what so ever from them. I wait another week and email the measurer, who then emails me back and states in CAPITALS .. (yelling) that NO, SHE SAID 6 WEEKS TO PROCESS. She then went on to say they wanted full payment otherwise they would not book an installation date. I make full payment and visit their local store to view the product and they say they will book me in for the following friday and I will receive a confirmation email. No email comes so I call and they say they made a mistake and it will be another week. The installer finally arrives (its now been 3 months wait) only to tell me he has the wrong brackets and will be back Monday, but the office will confirm. Monday comes around and no conformation, no installer. I call the office again and they say maybe Wednesday. By this stage I am actually at my wits end as they are so non-committal, do not respond to calls or emails and have shown they are completely inept. Finally, the installer who is actually very pleasant to deal with comes back and finishes the job. It has now been 2 weeks and one end of the brackets has completely fallen out of the wall and my very expensive blinds are dragging on the floor and inoperable. After yet another phone call they promised to send an email address I could send pics to but of course, no email came. I have just called again at 2 pm and they are closed. Please do not order anything of this totally inept and useless business. Buyer beware.