I don’t know where to start! Is it:

the constant change of management. 18months there has been 6 different managers but 7 managers as they tried one twice. The current manager is ‘Relief Facility Manager’

how vital health concerns such as weight loss and pressure sores are not addressed

when advocating on behalf of a resident intimidation and bullying is used rather than address these vital health concerns

the constant use and lack of communication of agency. When my mother was dying, each afternoon when leaving at 4:30pm (visiting hours finish) I would request to be called if she deteriorated so that I could be with her. At 3:30 am Tuesday morning my husband received an email stating that my mother had died. After sending an email to the manager 20 minutes later I was called to be informed that it was an agency RN and that my mother had died.

Please consider carefully as there is more!

I’ve worked here for 2 years and grateful to work alongside incredible care and nursing staff.