Reviews
| 5 | 79% | (11) | |
| 4 | 0% | (0) | |
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| 1 | 21% | (3) |
Where do I start!!!!
Firstly, I purchased a HSP roller cover series 3 back in March and got it fitted with Top end off-road Centre, Cairns on the 16th of May as they are “specialists” in fitting HSP roller covers and that’s when the nightmare started.
I had to take it back to Top end off-road centre four times because they installed it incorrectly the first time. On the fourth go (4 months of back and fourth trying to get it installed correctly as that’s what I paid for) they finally fixed the roller cover, however, they told me in an email “we do note though that the light on the Roll Track is Faulty, we have checked all wiring and connections and have found no issues with them. You will at your discretion need to contact HSP direct regarding this”
I then contacted HSP and they informed me that Top End would’ve damaged the wiring when they fitted the cover as I had no problems with the lighting at all prior to them correcting the fit of the cover.
Thankfully HSP did not charge me for the light and put it on as Goodwill and good customer service as they knew that I had been through a few headaches with Top End off-road Centre especially with Glenn, the store manager. He was very unprofessional and rude, I have never dealt with anyone like Glenn. The constant lies, saying he was waiting for parts from HSP and HSP had no idea what I was talking about so it was making me look like an idiot. Finally, I called HSP and dealt with Aiden (very professional and great customer service)and then put him on the phone to Glenn and they finally sorted it out.
Long story short DO NOT get a HSP roller cover installed by Top end Off-road Centre Cairns.
HSP roller cover series 3 for my raptor x is great, I have no problems with it and I have no problems with HSP. My only problem was with Top end off-road Centre, and the way they handled this problem very unprofessional and I was not happy at all. I have not received an apology from Glen with the way he handled the situation. In terms of customer service, don’t expect to receive any at top end. Save yourself the stress and go elsewhere.
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Automotive parts store in Bungalow, QLD 4870
An auto parts store is an essential resource for vehicle owners and enthusiasts alike, providing a comprehensive range of components necessary for maintenance, repair, and enhancement of automobiles. In Bungalow, Top End Offroad Centre stands out as a premier destination for all automotive needs, offering a vast selection of high-quality parts and accessories to ensure vehicles run smoothly and efficiently.
Customers can find everything from engine components, brakes, and exhaust systems to lighting, batteries, and filters at Top End Offroad Centre. The store prides itself on stocking both original equipment manufacturer (OEM) parts and high-performance alternatives, catering to both ordinary drivers and those with specialised vehicles. With a team of knowledgeable staff, Top End Offroad Centre provides invaluable assistance in selecting the right parts that meet individual vehicle specifications and requirements.
In addition to its extensive inventory, Top End Offroad Centre offers expert advice and guidance on installation, troubleshooting, and vehicle maintenance. Whether it's a simple oil change, brake replacement, or a complete engine overhaul, customers can rely on Top End Offroad Centre for the information and resources they need. The store also frequently updates its offerings to include the latest trends in automotive technology and performance modifications, making it a go-to location for car enthusiasts wishing to upgrade or personalise their vehicles.
Conveniently located in Bungalow, Top End Offroad Centre is committed to providing competitive pricing and exceptional customer service. The local community can benefit from frequent promotions and discounts, ensuring that quality auto parts remain accessible to all. With a strong emphasis on customer satisfaction, Top End Offroad Centre aims to build lasting relationships with its clientele, driving its reputation as the trusted auto parts store in the area.
For those seeking reliable auto parts and expert advice in Bungalow, Top End Offroad Centre is the ideal choice. With a commitment to quality and service, Top End Offroad Centre continues to be a vital resource for every automotive need, ensuring that vehicles are safe, efficient, and performing at their best.