Reviews
| 5 | 62% | (8) | |
| 4 | 15% | (2) | |
| 3 | 0% | (0) | |
| 2 | 8% | (1) | |
| 1 | 15% | (2) |
Had Julian come out to give us an appraisal on some renovations. Nothing but courteous and friendly whilst here, not complaining about that. He told us it would take a few days to get a quote back to us, all good there, partner and I work so wasn't needed in a massive rush. 1 week later and my partner calls to see if the quote is ready yet. Response was that he was busy and would get it to us within a day or two. About 5 days later, still nothing, rang up again and he was unavailable but the receptionist said she'd follow it up and call back that afternoon (our call was made prior to lunch). That afternoon, nothing. The entire weekend, nothing, Monday, nothing, Tuesday nothing, keep this pattern up for coming up 4 months now and we're over it. No return calls, no apologies. No business for them from us ever! We were waiting for the quote to go ahead on the understanding it wasn't going to be massively over the top, looks like our business isn't good enough for them. Must be great being a business making so much money you can turn your back on not only us, but several other couples and families we know who were looking at renovations and we've done nothing but bag this company. Hopefully you read this, figure out who it is, because I can't imagine you'd be doing this to too many people without going bust and fix your systems. Feel free to get back to us at some point in time to explain yourselves. We believe we're owed that much. Happy to edit this review if any of you man up and apologise, we're still never going to give you business or referrals, but we'll let people know you tried to make right on 4 and a half months of ignorance.
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Bathroom Renovator in Donnybrook, WA 6239
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