Reviews
| 5 | 79% | (11) | |
| 4 | 0% | (0) | |
| 3 | 7% | (1) | |
| 2 | 0% | (0) | |
| 1 | 14% | (2) |
Terrible experience with this business. Came to my workplace to clean my car inside and out a week ago. Boot was not vacuumed which I didn’t notice until I got home from work unfortunately. Contacted John who initially said he would come and do the boot the following week when I was at work again. He apparently turned up today and sent me a msg which I missed by a few mins. When I went out to find him he had gone. Called and he said he waited and couldn’t wait as time is money blah blah. Had my phone number but didn’t try and call me. Said he’d spoken to the guys and there was a Holden station wagon which had a load of dog hair last week that they couldn’t clean. This was not my car and I sent him photos to show it was just other bits in the boot. He has refused to come and rectify it and refused a partial refund. Instead told me he should be charging me an extra $55 for coming out this morning, what a joke! Can’t even do a proper job the first time and then tries to say it’s dog hair and charge me more for coming out this morning. In addition wheels hadn’t been cleaned properly and the glove box hadn’t been cleaned either. I’m not one to complain at all usually, but this was terrible customer service and extremely rude! Avoid this business! Total cowboys!
Edit: so John hasn’t responded to my last msg but has obviously seen his rating has plummeted after my review so what does he do?! John has jumped on and rated his own business 5* so that his overall rating goes back up to 4*! Tells you a lot that doesn’t it!
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Car wash in Sorrento, WA 6020
When it comes to maintaining the appearance and longevity of a vehicle, nothing beats a professional car wash. In Australia, where the climate can take a toll on vehicles, a reliable car wash service is essential. Detail West stands out as a leading choice for residents in Sorrento, providing comprehensive car cleaning solutions tailored to meet a variety of needs.
Detail West offers an extensive range of services designed to leave cars looking immaculate. Whether it's a routine clean or a complete detailing service, the skilled team at Detail West is equipped to handle vehicles of all shapes and sizes. Services typically include exterior washing, interior vacuuming, upholstery cleaning, waxing, and polishing. They also specialise in removing stubborn stains, grime, and contaminants, ensuring that every vehicle not only looks great but is also protected against the elements.
For those seeking convenience, Detail West may also provide mobile car wash services, delivering a high-quality clean right to the customer’s doorstep in Sorrento. This option not only saves time but also allows customers to carry on with their day while their vehicle is being pampered.
In addition to standard washes, Detail West may offer specialised services such as engine cleaning, headlight restoration, and ceramic coating, which adds an extra layer of protection and shine to the vehicle’s exterior. Eco-conscious drivers will appreciate that many car wash providers, including Detail West, are committed to using environmentally friendly products and water-saving techniques, making it easier to care for vehicles responsibly.
Choosing Detail West in Sorrento means selecting a car wash service that prioritises customer satisfaction and vehicle care. With a focus on quality and an eye for detail, clients can trust that their cars will receive the best treatment possible. For anyone in Sorrento looking to enhance their vehicle’s appearance, Detail West is the go-to destination for all car wash needs, promising results that shine.