Reviews
| 5 | 48% | (11) | |
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| 1 | 52% | (12) |
I recently booked Shine Bond Cleaning Service for a bond cleaning on Sunday, 23rd March 2025. The initial quoted price was $339, which I agreed to after sharing photos of the apartment. However, the experience was extremely disappointing and unprofessional.
The team rescheduled the job to 12 PM but didn’t arrive until 2 PM. Upon arrival, they informed me the balcony wasn’t included in the quote, which I hadn’t been told earlier. They also agreed to clean the fridge, oven, and appliances, but these were neglected. After going for lunch, the team didn’t begin cleaning until 3 PM, and despite assuring they would not leave until I was satisfied, their attitude was poor. They frequently took personal calls, left their shoes on the carpet, and made uncomfortable comments.
By 6:30 PM, when we briefly left the apartment, the team had left without notifying us, leaving the keys inside. The cleaning was subpar and incomplete. I called the manager, who promised to send another team the next day at 9 AM, but the replacement cleaner arrived at 1:30 PM and confirmed much of the work was still pending.
After further discussion, the manager initially promised a full refund, but I’ve since received no updates, and the refund has been delayed. As a result, my partner and I had to clean the apartment ourselves, and we incurred additional costs and stress, including lost wages and extra rent due to the delayed move-out.
Overall, I am frustrated by Shine Bond Cleaning's lack of professionalism, poor service, and delay in processing a refund. I would never recommend this company.
If you have any doubts please contact us.
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Shine Bond Cleaning
29 May 2019No Extra Weekend Charges
Welcome to Shine Bond Cleaning! We know that life's too short to clean your own home -- that's why we're here to help.
Shine Bond Cleaning, based in Brisbane, offers cleaning services across Queensland. We offer a range of cleaning services, from house cleaning to carpet cleaning, bond cleaning, kitchen cleaning, wall cleaning, glass cleaning, bedroom cleaning and bathroom & toilet cleaning.
We know that it's hard to pin down a reliable, thorough cleaning service on the weekends, so we are pleased to announce that you won't be charged any extra for weekend services!
Save Time. Save Money. Save Yourself!
Give us a call today, we'll be happy to give you a quote and tailor a cleaning checklist to your needs.
Where to find Shine Bond Cleaning
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Carpet cleaning in Mcdowall, QLD 4053
Carpet cleaning services are essential for maintaining a clean, healthy, and inviting environment within homes and businesses across Australia. With the potential for dust, allergens, and stains to accumulate, investing in professional carpet cleaning can enhance the longevity of carpets while ensuring a fresh and hygienic atmosphere.
Shine Bond Cleaning offers comprehensive carpet cleaning solutions tailored to meet the unique needs of Mcdowall. This reputable service provider employs advanced techniques and state-of-the-art equipment to deliver exceptional results. Their skilled team is trained in various cleaning methods, including hot water extraction, dry cleaning, and steam cleaning, ensuring that every carpet type receives the optimal care it requires.
At Mcdowall, Shine Bond Cleaning understands that each carpet has its own specific requirements, which is why they take the time to assess the material and condition before recommending the most effective cleaning method. Their commitment to using eco-friendly cleaning solutions not only ensures the safety of clients and their families but also contributes to a healthier environment.
In addition to regular carpet cleaning, Shine Bond Cleaning also provides specialised services such as stain removal, odour elimination, and carpet protection treatments. These additional services are designed to tackle stubborn stains, remove unpleasant smells, and prolong the life of carpets, making them an ideal choice for both residential and commercial clients in Mcdowall.
Customers can expect prompt and reliable service from Shine Bond Cleaning, with flexible scheduling options that cater to busy lifestyles. The team’s dedication to customer satisfaction means they work meticulously to ensure every job is completed to the highest standard, leaving carpets looking and feeling revitalised.
For anyone in Mcdowall seeking professional carpet cleaning services, Shine Bond Cleaning is a trusted choice that combines expertise, quality, and exceptional customer service. With their help, maintaining clean, fresh, and inviting carpets has never been easier. Experience the difference that professional carpet cleaning can make by contacting Shine Bond Cleaning today.