Reviews
| 5 | 86% | (72) | |
| 4 | 1% | (1) | |
| 3 | 2% | (2) | |
| 2 | 0% | (0) | |
| 1 | 11% | (9) |
I absolutely adore coming to Head Studio Rockingham and seeing Chelsea for my cut and colours. It's a beautiful location and the staff are always friendly. Most importantly, the consultations are great and you never feel rushed through or unheard. Chelsea listens and is very precise with her scissors :-) I'll continue to recommend this salon to family and friends! Thank you Chelsea and the team xx
They dont care about customer satisfaction or losing a customer.
They will know exactly who i am after reading this...
Prior to my last experience i was going to this salon for more than 1 year. The last time i went i asked them if a permanent hair colour would last longer than a semi to which i was told yes and i was advised that it wasnt the best idea because if id later decided to change my hair colour it would be a lot harder to go lighter. so i asked them to dye my hair with permanent instead of semi permanent colour anyway because every time i got a semi colour done it would wash out in 3-4 washes and i didnt plan on changing my hair colour any time in the near future.
here i am 5 weeks later - after WAITING 1 WEEK to get a response for a resolution...!!!!
i told them that i was disappointed that i had washed my hair 4 times in 4 weeks and that the colour had disappeared completely. (i wash my hair once a week btw) the "manager" Tracy turned around and told me (a week after id first made contact with them) that because id waited 5 weeks i now have to pay to get a new colour put in.... they’re blaming ME for this!! i told the "manager" (whom i was speaking with over the phone) that they had lost a customer and that i will be taking my business elsewhere and she said to me "what can we do to resolve this?" FINALLY!! i asked if they could re-colour my hair or refund me to which i got the response of "im sorry like i stated earlier because you waited 5 weeks you will need to pay to get it done" so i hung up and this is why i am writing this review. id advise anyone reading this to take their business elsewhere!
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Hair Salon in Rockingham Beach, WA 6168
Discover exceptional hairdressing services at Head Studio Rockingham, located in the heart of Rockingham Beach. Renowned for its innovative techniques and personalised approach, this hair salon caters to all hair types and styles, ensuring each client walks away feeling revitalised and confident.
At Head Studio Rockingham, highly skilled stylists are dedicated to delivering a wide range of services tailored to individual needs. Whether clients are seeking a complete hair makeover, a trendy cut, or a subtle trim, the expert team is equipped to bring their vision to life. The salon offers an extensive menu of services, including precision haircuts, vibrant colouring treatments, elegant styling, and nourishing hair care solutions.
In addition to traditional hairdressing, Head Studio Rockingham prides itself on staying ahead of the latest trends and techniques in the industry. Clients can take advantage of specialised services such as balayage, ombre, and keratin treatments, designed to enhance and protect hair while providing a striking look. The salon also offers professional consultations, ensuring that every client leaves with a style that complements their unique features and lifestyle.
Understanding that a great hairstyle is only part of the experience, Head Studio Rockingham creates a welcoming atmosphere where clients can relax and enjoy their time in the salon. From the moment one steps through the door, the friendly and attentive staff strive to provide an exceptional experience, ensuring that each visit is memorable.
For those in Rockingham Beach seeking a reliable hairdressing service that combines creativity, skill, and top-notch customer care, Head Studio Rockingham is the ultimate destination. With a commitment to excellence and a passion for hair, this salon stands out in the bustling beauty scene, making it a favourite among locals.
Experience the difference today at Head Studio Rockingham in Rockingham Beach and discover the perfect hairstyle tailored just for you. Book an appointment now to transform your look and elevate your confidence!