About ROLLiN' Insurance
ROLLiN' insurance is for those who don't want to feel tied down just yet. There’s no stressin’ because we roll with one of Australia’s most trusted insurance brands. ROLLiN' rolls the way you do. Let’s get rollin’.
Insurance issued by Insurance Australia Limited trading as Rollin' Insurance. To see if a product is right for you, always consider the PDS and TMD available on our website.
Reviews
| 5 | 45% | (9) | |
| 4 | 0% | (0) | |
| 3 | 5% | (1) | |
| 2 | 0% | (0) | |
| 1 | 50% | (10) |
I am currently undergoing a claim with them and it has been a nightmare so far. Each time I call I'm given different information.
In particular, Rajender M. clearly needs more training.
Waiting 20+ minutes on hold to speak to someone is only the beginning of the issues
As I sit here on hold for the 25th minute, simply calling to ask how I organise the rental car I'm entitled to, on a claim already made, I ponder all the challenges I've had till this point:
- Called and made a claim.
- Received a call from a repair centre that made an appointment to assess the car.
- Arrived at the repair centre, had the car assessed and was then told the repair centre can't fix the car, so I was referred to another repair centre.
- Received a call from the second repair centre, was told the first repair centre's assessment was invalid and that I had to take it in to them, again for an assessment, on the opposite side of the city.
- Received a call back several weeks later, asking me to book in for a further few weeks away. I asked the repair centre whether they were organising the rental car I'm entitled to, they told me they don't know anything about it and to get back in touch with my insurance company or the original repair centre - they weren't sure which.
- I called Rollin', sat on hold for 10 minutes before speaking to someone. That someone has then put my on hold for a further 12 minutes while they reviewed my policy to see whether I'm entitled to a hire car. I'm now again sitting on hold while that person works out what happens next.
Needless to say, I will be changing insurance companies after this experience.
Where to find ROLLiN' Insurance
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In the dynamic landscape of Australia, securing the right insurance is paramount for businesses and individuals alike. Insurance agencies serve as vital partners in navigating the complexities of risk management, offering tailored solutions to protect assets, health, and livelihoods. With dedicated professionals, they provide a comprehensive range of services designed to meet diverse needs.
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In addition to traditional insurance products, ROLLiN' Insurance also provides guidance on life insurance and income protection. These essential services help individuals secure their family's future and maintain financial stability in unforeseen circumstances.
With a commitment to exceptional customer service, ROLLiN' Insurance prioritises client relationships, ensuring that every interaction is as informative and supportive as possible. Their local expertise makes them an invaluable resource for anyone in Sydney looking to navigate the often complicated world of insurance.
Choosing ROLLiN' Insurance means partnering with a trusted insurance agency that understands the nuances of the Australian market. Whether clients are looking to protect their home, vehicle, health, or business, ROLLiN' Insurance is dedicated to helping them make informed decisions that provide the right coverage at competitive rates.
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