We use Bounce Services for all our IT needs, and we would recommend them to anyone. We pay a monthly fee and receive a wall-to-wall service that covers all our work computers, hardware, servers and devices. The service we receive is friendly, competent and extremely responsive. Their communication is brilliant, and any issues we have are dealt with very quickly. Choosing a new IT company is a pretty nervous adventure for those of us who aren't IT savvy, but we are so glad we chose Bounce.