Reviews
| 5 | 20% | (3) | |
| 4 | 7% | (1) | |
| 3 | 0% | (0) | |
| 2 | 0% | (0) | |
| 1 | 73% | (11) |
Bought some earrings in January and had an issues with one of them. Went back to the same store the same week and customer service was HORRIBLE. They kept reassuring me the issue was fixed, but it wasn't, so I had to come back few times and every time they blamed me when the issue was there from the start. Not only were they constantly blaming me for using them incorrectly and applying "too much pressure" when putting them on, they wanted to charge me for fixing the earrings because they "should've sent them to their head office rather than an independent jeweller, so we actually had to pay for this". Definitely not the customer's fault.
The lady who served me was Amy, she was making everyone, including the staff feel uncomfortable with her unprofessional comments. Another customer had an issue with a watch they bought and she said to them "this lady (pointing at her colleague) served you when you bought that watch, so go to her with any issues, don't come to me". Extremely unprofessional and poor customer service.
Not coming back.
Where to find Mazzucchelli's Jewellers - Karrinyup
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Jewellery Shop in Trigg, WA 6029
In the vibrant world of adornment, finding the perfect jewellery store can make all the difference in celebrating life's special moments. Mazzucchelli's Jewellers - Karrinyup stands out as a premier jewellery destination in Trigg, offering an exquisite range of fine jewellery designed to captivate and inspire. With a reputation for quality craftsmanship and a commitment to exceptional customer service, Mazzucchelli's Jewellers - Karrinyup has become the go-to choice for those seeking everything from timeless pieces to contemporary designs.
At Mazzucchelli's Jewellers - Karrinyup, customers can explore an extensive collection of jewellery, including engagement rings that embody the essence of love and commitment, stunning necklaces that add a touch of elegance to any outfit, and delicate bracelets that express individuality. Each piece is thoughtfully curated to ensure it not only meets the highest standards of quality but also resonates with the unique style of every customer. The knowledgeable staff at Mazzucchelli's Jewellers - Karrinyup are always on hand to provide personalised advice, helping clients select the perfect item that complements their vision.
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