The service guy really knows his stuff Serviceman was friendly and informative, great bloke ???? …

UPDATE

I had a lady called Rebecca call me to discuss. she was very nice and listened to all the feedback I had to provide and explained their continuing

process improvements that they have in place. She went though the booking system they have and cleared up some of the miscommunication around that

she apologised and rectified the matter.

I am very happy with the follow up i received. its refreshing to have a company attitude so proactive in customer service.

The product itself is fine however the sales staff on the phone do not leave you alone, they call and text non stop when your filter is due to be replaced.

I even had an appointment time booked on my behalf by them and then I had to call to cancel, the lady on the phone was not very happy about it and was a tad snappy when I said I would like to book the filter change when I am ready. i asked to come off their call list however not sure if this is possible as she wasn't much interested after I cancelled