About Greenwich Specialist Consulting Rooms
Consultant Psychiatrists
Reviews
| 5 | 36% | (9) | |
| 4 | 4% | (1) | |
| 3 | 8% | (2) | |
| 2 | 0% | (0) | |
| 1 | 52% | (13) |
Receptionists do not communicate with one another. The amount of times I had to call & repeat myself and confirm everything as they don’t send you any confirmations nor do they have an email which I find very odd. Extremely unprofessional. Dr Mahli was lovely & made an exception to do a Skype call as I’ve moved to Melbourne. Although in summary I was told I should find someone here in Melbourne to see regularly and given nothing in the mean time from Dr Mahli. Been waiting for this appointment & felt like it was a bit of a money grab to be charged the full amount of $500 for an initial consultation to be given some recommendations for other specialists in my new city. Wish he’d told me before instead of taking me on or one would think they’d at least not charge me full price given I gained nothing from the session in a time of need . Wouldn’t recommend the clinic.
I want to emphasize that the review below is 100000% correct so I wanted to re-post it.
"My doctor there is very good, but reception system is archaic, don't even email, so if you're in a situation where you need forms filled out and sent anywhere just go somewhere else, much less hassle. Unless you still use fax, or telegram, or messenger pigeon, or ancient Latin etched into stone tablets delivered via foot messenger."
My review:
I have had multiple experiences where the messages I have left with reception have been misplaced and my doctor never got back to me. There isn't even a voicemail system at this practice and the only way to leave a message is via reception. These ladies are probably lovely in their personal lives but the practice enables them to be on some kind of gatekeeping power trip between vulnerable patients and their doctors.
I recall once running around the Sydney Uni area looking for a fax machine so I could leave a message for my doctor. After multiple phone calls to public libraries, the only public fax in existence was at Glebe Officeworks for a premium of $4 a page. I decided mailing a letter to my doctor was not only a better price, but it was more secure, and cheaper than a fax.
In a time of great need, my doctor failed me. Not because they are incapable, but because the system they have imposed on themselves allowed for it to happen.
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Medical examiner in Greenwich, NSW 2065
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