I have taken my dog to be washed a couple of times now but wont be returning. Both times i had paid for full deluxe bath treatment & she only looked like she'd been put under running water & dried off. Unsure if its the products they use or the lack of effort by the staff who both times look & acted as if theyd rather be anywhere but there. No deodoriser put on & after few hours my dog already started to smell unwashed & shes an inside dog. Wouldnt recommend, regretting not just using DIY wash there as would have done a lot better job myself for less than $10.