Reviews
| 5 | 75% | (42) | |
| 4 | 13% | (7) | |
| 3 | 0% | (0) | |
| 2 | 2% | (1) | |
| 1 | 11% | (6) |
Was quoted for a cleaning service for our AC unit. Paid almost $300 for a technician to brush the dust off it with a dustpan and brush. Residue and dirt inside unit wasn’t cleaned. Contacted them to express our concern with the service and requested a phone call to discuss. No phone call, just an email that accepted no responsibility or fault of theirs. Was also overcharged and had to contact them about their invoice. Charged 90mins for a total call-out of less than 60mins.
Just disappointing we’re out of pocket and still need to get another company to complete the works.
(The technician seemed knowledgeable however he honestly admitted that they didn’t provide him with the info or the tools to clean it properly).
Response to Duncan's Reply:
I can confirm that you did not and have not called to remedy the issue (despite multiple requests via email).
The 'discount' was infact not a discount as you incorrectly invoiced me an additional 30mins on the original invoice, then claimed to 'provide a discount' when I queried.
Your offer for a technician to return and spray the fan-coil was not taken up as that was the least of our issues, and only your last minute suggestion once I expressed my concern with the original 'service'. I requested an internal clean of the AC unit, which your company evidently cannot undertake. I am ok with that, however I want to warn others that if they are seeking that type of cleaning service, they should look elsewhere.
As I stated in my email correspondence, I don't doubt your company's expertise with plumbing and other services, however cleaning is just not your forte.
- Plumbing pipe repair
- Drain cleaning
- Sewer cleaning
- Sump pump installation
- Water tank installation
- Waste disposal repair
- Water heater repair
- Plumbing leak detection
- Plumbing leak repair
- Tap repair
- Shower installation
- Waste disposal installation
- Toilet installation
- Outdoor plumbing system repair
- Sump pump repair
- Shower repair
- Water tank repair
- Tap installation
- Pool plumbing repair
- Sewer repair
- Water heater installation
- Toilet repair
Where to find Duncan's Plumbing, Heating & Air Conditioning
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Plumber in Page, ACT 2614
For residents and business owners in Page, reliable plumbing services are crucial for maintaining a functional and efficient environment. Plumbing issues can arise unexpectedly, creating inconvenience and potential damage to properties. Fortunately, Duncan's Plumbing, Heating & Air Conditioning offers comprehensive plumbing solutions tailored to meet the diverse needs of the local community.
With years of expertise, Duncan's Plumbing, Heating & Air Conditioning stands out as a reputable provider of plumbing services in Page. The team comprises skilled professionals who are knowledgeable in a range of plumbing issues, ensuring swift and effective resolutions. From routine maintenance to emergency repairs, Duncan's Plumbing, Heating & Air Conditioning is equipped to handle it all.
Services offered by Duncan's Plumbing, Heating & Air Conditioning include leak detection and repair, which is vital for preventing water wastage and damage. Customers can rely on Duncan's Plumbing, Heating & Air Conditioning to swiftly identify leaks, whether in pipes, fixtures, or appliances, and implement effective repairs to restore efficiency. Additionally, Duncan's Plumbing, Heating & Air Conditioning specialises in installation services for taps, toilets, and showers, ensuring that each fixture is correctly fitted for optimal performance.
Another key service provided by Duncan's Plumbing, Heating & Air Conditioning is drain cleaning and unblocking. Clogged drains can lead to unpleasant odours and potential health risks, making it essential to address such issues promptly. The experts at Duncan's Plumbing, Heating & Air Conditioning employ advanced techniques and tools to thoroughly clean and unblock drains, ensuring smooth and efficient drainage systems.
Duncan's Plumbing, Heating & Air Conditioning also offers hot water system installations and repairs, which are essential for everyday comfort in homes and businesses. From traditional tanks to modern instant hot water systems, Duncan's Plumbing, Heating & Air Conditioning can assist customers in selecting and installing the right system for their specific needs.
In addition to these services, Duncan's Plumbing, Heating & Air Conditioning prioritises customer satisfaction and is committed to delivering high-quality workmanship. With transparent pricing and a focus on reliability, residents and businesses in Page can trust Duncan's Plumbing, Heating & Air Conditioning for all their plumbing requirements. Whether it’s a minor repair or a major installation, Duncan's Plumbing, Heating & Air Conditioning is the go-to plumbing expert in Page, dedicated to ensuring a seamless plumbing experience.