Reviews
| 5 | 73% | (99) | |
| 4 | 4% | (6) | |
| 3 | 4% | (6) | |
| 2 | 4% | (5) | |
| 1 | 15% | (20) |
DO NOT RENT THROUGH THIS AGENCY!!!!!
If I could select no score stars I would.
34 days and I am still yet to get my final bond back after a few simple/final invoices were to be finalised. The final inspection and property condition report (PCR) was completed the day I moved out (34 days ago).
I have had hardly any responses to my emails where the status of my bond payment is. I have to continue to follow up for something that should be a simple, formal and professional process once a good tenant vacates. I have not even argued the window cleaning invoice, even when the house was dirty when I moved in and noted in the PCR. I just want my bond processed to get on with my life and never have anything to do with this agency ever again that is taking up my time and energy. It is clearly evident how BAD this agency is by all the other bad reviews listed!
I lived in the house with no working reverse cycle air-conditioning for 2 x summers and 1 x winter which was extremely uncomfortable to the point my guests visiting the house complained and didn't want to stay over as it was too hot. Imagine having to live with it for 18 months. I had to buy 4 pedistool fans just to deal with the heat and sleep at night during summer. During this time I continued to pay my rent in full even though it was an inhabitable situation. After the first contractor visited and didn't rectify the issue, I raised another formal email maintenance request with no response and finally got the air-conditioning fixed 2 months before I moved out. This got fixed after I stated I would not pay rent until it was rectified.
The hot water system also failed on a long weekend this winter. I tried to call the agents mobile on the weekend being an urgent issue and they had their phone turned off on voicemail. The contractor emergency number wouldn't assist and come out and I had to go to families house to have hot showers all weekend until I could get hold of the agent.
I have rented through various agencies and never known such unprofessionalism from a business. Simply not replying to their clients emails for important requests to provide their paying tenants with peace of mind. I am a professional, simple individual who is easy going. I just wanted a happy simple tenancy which I never received. This agency has been a very unpleasant experience. I have now moved into a new rental and the agents have been extremely positive, helpful and fixed a few maintenance issues the same day I called them. This is how a good agency should operate.
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Real Estate Agent in Mandurah, WA 6210
For those seeking to buy, sell, or rent property in Australia, estate agents play a crucial role in navigating the often complex real estate market. LJ Hooker Mandurah is a reputable estate agent located in Mandurah, dedicated to providing exceptional service and expertise to both property buyers and sellers.
Understanding the importance of a smooth transaction, LJ Hooker Mandurah offers a comprehensive range of services tailored to meet the individual needs of their clients. Whether you are looking to sell your home for the best possible price or find your dream property, LJ Hooker Mandurah provides expert guidance throughout the entire process. Their experienced team is highly knowledgeable about the local market trends and can assist clients in making informed decisions based on accurate property valuations and market analysis.
For property sellers, LJ Hooker Mandurah employs effective marketing strategies that utilise both traditional and digital platforms to ensure maximum exposure. This includes professional photography, compelling property descriptions, and targeted advertising campaigns that reach the right audience. Their goal is to highlight the unique features of each property, drawing in potential buyers quickly and efficiently.
On the other hand, for those looking to purchase a property, LJ Hooker Mandurah prides itself on offering personalised services that cater to individual preferences and budgets. They provide detailed listings and conduct thorough property inspections, ensuring that buyers have all the information necessary to make confident decisions. Furthermore, LJ Hooker Mandurah is committed to facilitating smooth negotiations and securing the best possible terms for their clients.
In addition to sales and purchases, LJ Hooker Mandurah also offers rental services, helping landlords find reliable tenants while assisting renters in securing suitable accommodation. They understand the importance of clear communication and transparency, ensuring that all parties are informed and satisfied throughout the rental process.
In a competitive market like Australia, choosing the right estate agent is vital for success. LJ Hooker Mandurah in Mandurah stands out for its dedication to exceptional service and deep local knowledge, making it the ideal partner for any real estate endeavour. Whether navigating the complexities of buying, selling, or renting, clients can trust LJ Hooker Mandurah to deliver results.
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