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Terrible company. Nothing more than sharks. We nicknamed them De-ffecctive removals! They will swindle you for absurd costs and if you so much as question the extraordinary bill, prepare for a campaign of abuse and harassment.
They quoted less than a removalist we used a couple of years ago for a move between the same 2 addresses, yet managed to end up with a bill 33% higher.
They were lazy, slow and careless with our furniture. Nothing broke with the first move from house A to B but when these guys moved from B to A there were 4 major breaks, all from careless handling.
They also made no mention at all that they didn't accept credit cards, then abused us for not having cash. When we pointed out their error, they acknowledged (eventually, after repeatedly calling us liars) they had changed the format of the email and missed that notification but still never apologised for the abuse.
They violated several consumer credit laws, including more frequent phone calls than allowed, abusive and threatening calls and unsolicited in-person visits. They target my partner, knowing she was more stressed by their abuse than I was. All of which is expressly forbidden in legislation, even before the morality of standing at a customer's front door yelling for them to open up.
They also illegally record all conversations and when told this was illegal under the Listening Devices Act 1992 (Cth), said it; "Wasn't his fault that they happened to be recording while I was close enough to be overheard." Well, sorry morons but the Act SPECIFICALLY says otherwise. As if that wasn't enough, he used only the parts of the recording that supported his case (out of context) and refused to release the whole recording... also forbidden by the act. Three blatant violations of law in that plus goodness only knows how many in the way they went about recovering the fee (which was never unreasonably delayed, as it happens).
In resolution, they eventually agreed to reduced fees and to send someone to repair the most substantially damaged piece of furniture. After getting the money they never came to fix the furniture and stopped responding to all communication.
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Furniture Mover in Melrose Park, SA 5039
When it comes to moving, whether it's across the street or the entire country, finding a professional removalist can make all the difference. Affective removals is a premier removalist service located in Melrose Park, dedicated to providing a seamless and stress-free moving experience for both residential and commercial clients.
Specialising in a wide array of services, Affective removals understands the intricacies involved in moving belongings safely and efficiently. Their offerings include packing and unpacking, loading and unloading, transportation of items, and the provision of high-quality packing materials to ensure that every item is protected during transit. With a focus on customer satisfaction, Affective removals employs a team of experienced professionals who handle each move with the utmost care and attention to detail.
What sets Affective removals apart is their tailored approach to each move. They recognise that no two relocations are the same and work closely with clients to develop a customised plan that fits their specific needs. From coordinating logistics to providing expert advice on packing techniques, Affective removals ensures that every aspect of the move is handled with precision and professionalism.
In addition to traditional removal services, Affective removals also offers specialised services such as piano moving, interstate relocations, and storage solutions. This versatility makes them an ideal choice for individuals and businesses alike who require flexible options that can accommodate unusual items or specific timeframes.
Residents of Melrose Park can rely on Affective removals for punctuality, reliability, and transparency. With competitive pricing and a commitment to providing high-quality service, this removalist stands out in the market. Their reputation for excellence has been built on countless successful moves and satisfied customers.
Whether planning a small apartment move or a large office relocation, choosing Affective removals in Melrose Park ensures a professional touch every step of the way. With their expert team and a comprehensive range of services, moving can be an effortless experience. Let Affective removals turn the daunting task of relocation into a smooth transition that meets all expectations and leaves customers feeling at ease.