Reviews
| 5 | 59% | (13) | |
| 4 | 18% | (4) | |
| 3 | 14% | (3) | |
| 2 | 5% | (1) | |
| 1 | 5% | (1) |
I brought 2 pairs of shoes online yesterday. their website states that click and collect, all stock items will be ready within 2 hours however if that isn't the case it will be 1-2 business days (which is fine). It also states that you will be notified if that is the case and cannot be ready in the 2 hours collection and you will have the option to be refunded. I went into the Earlville (Cairns) store today when I finished work to ask what was going on as I haven't received any notification. I got attitude straight away from a "employee" and she told me it will be 2-3 business days as it is coming from Perth. I tried to explain to her the policy I saw on the website but she didn't want to hear about it at all, just kept telling me that it will be 2-3 business days. I even tried to show her that it states on the website of it saying click and collect in 2 hours if this is not the case it'll be 1-2 business days but you will be notified of this and I had not been notified. She still didn't want to listen or look and kept giving me down right rude and disgusting attitude. I then told them I'd like a refund since I haven't been notified of anything at all, she told me she can't refund me. This is on the website if order cannot be ready within 2 hours you have the option to be refunded but she's telling me I can't be refunded? Again tried to show her this where it is on the website and again just didn't want to listen or look and kept giving me her attitude that I got from the start. For someone that works in the retail business I find this absolutely disgusting and I don't know how she even has a job since she couldn't even take her time to do her job and listen to what the customer is wanting help for. No help at all. Spendless shoes USED TO be my one stop shop for all my shoes but after this appalling behaviour in the customer service industry I'll never ever shop there again and I'll be making sure I notify other people to avoid going there with that sort of staff in the shop.
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Footwear Store in Earlville, QLD 4870
Discover the perfect pair of shoes at Spendless, your premier shoe shop located in Earlville. Catering to a diverse range of styles and preferences, Spendless is dedicated to providing exceptional footwear that combines comfort, quality, and the latest fashion trends.
In the vibrant and ever-evolving world of footwear, Spendless stands out by offering an extensive selection of shoes for every occasion. Whether searching for stylish trainers for a day out, elegant heels for a special event, or practical boots for everyday wear, Spendless has something for everyone. Their knowledgeable staff are always on hand to assist in finding the right fit and style, ensuring that every customer leaves satisfied.
At Spendless, customers can explore an impressive array of brands, from renowned international names to emerging local designers. This shoe shop prides itself on curating a collection that meets the varied tastes of the Australian market. With a keen understanding of the local fashion scene, Spendless brings the latest trends directly to Earlville, ensuring that residents have access to the best styles available.
In addition to their vast selection of shoes, Spendless offers valuable services to enhance the shopping experience. Customers can take advantage of personalised fitting services, where expert staff provide tailored advice on size and comfort. Also, Spendless frequently hosts exclusive promotions and seasonal sales, making it easier for shoppers to find the perfect pair at a fantastic price.
Conveniently located in Earlville, Spendless is committed to creating a welcoming atmosphere where customers can feel comfortable exploring their options. With a focus on customer satisfaction and a passion for footwear, this shoe shop is the go-to destination for anyone in need of new shoes in the area.
Whether visiting for an everyday staple or a statement piece, Spendless guarantees an enjoyable shopping experience. For footwear that merges style with comfort, look no further than Spendless, the ultimate shoe shop in Earlville.