I went with the 90-minute Subtle Energies Holistic Customisable Facial - The treatment itself was a 5-star as my therapist Janice was amazing & very professional by ensuring I had a very relaxing experience and my skin feeling fresh & hydrated.

The reasons for the overall 4-star is due to the booking system. Firstly I didn’t receive an e-mail confirmation right after booking the treatment, as such I wasn’t sure if the booking went through (it did go through). After receiving text and e-mail confirmations a day prior to the appointment, for some reason my appointment time on the day got changed from 2pm to 2.15pm which meant that I had to wait at the lounge without knowing what was going on until I asked reception. Thankfully I didn’t have anything else on immediately after the appointment so I was still able to properly enjoy the overall experience.

Great service. Wife said the spa was the best she's ever had in Australia. I had to rebook a few times due to personal events but the reception always fit it in without any issues.