Just picked up my camping trailer early last week from their fresh new site in Carlisle. Must say that after reading all previous reviews, I was a wee bit weary of placing the order with Polmac. However, no one else in the industry offered the level of customisation that I required so I rocked up to their Welshpool site, had a chat with the guys and was really impressed with their knowledge and experience of manufacturing such trailers. I put in the order and after a few back and forths over the phone it was ready as per their stated timeframe even though they moved site to Carlisle in between. Very impressive! To top it off, the trailer was right up to specification with a quality finish. The kids can't wait for our next trip! Thanks guys!