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Well, where do I begin? In October 2020, I approached Michael Arthur Diamonds as I was planning on proposing to the woman that I love. I liaised with Michael. I told him what my plan was, my budget, the type of ring I wanted, and the date that I wanted to propose on. I told Michael that I had some photos of roughly what I wanted as I had taken Natalie (My fiancé) Ring shopping earlier in the year just so I can have a rough idea of what she wanted when the time came to it. Michael then asked me to send him the photos so that he has a rough idea of what to work with. Shortly after sending the photos, Michael then showed me some similar rings of what I wanted that he had made in the past. After going through certain designs and diamonds, I came to a decision and it was all set! I cannot believe how simple and relaxing Michael had made the process for me. He was so easy going and an absolute professional, you can just tell when somebody is a pro and knows what they are doing. After we agreed on a design, Michael had sent me some electronic photos of what the ring would like after completion. I was so happy and excited because it was exactly what I wanted! Also the price, he matched it even better than what my budget was. I was expecting to spend more, but Michael was very generous and he really looked after me. There was no upselling of product, no pressure, no nothing! It was all exactly what I wanted, and that really shows Michael Arthur Diamonds truly care about their clients. A few weeks after that, the ring was completed and ready for me to collect it. When I arrived at the store, a lovely lady named Demi greeted me and welcomed me in, she didn’t only greet me but she greeted me by name, with a very friendly smile. 10/10 customer service! I was taken to Michaels desk for our meeting and was even offered a glass of champaign, what amazing service! After a brief conversation with Michael, he handed me the bag with the ring box inside and then I opened it. I could not believe how amazing the ring looked! It was my first time seeing it in person and I was really amazed. It was better than I expected. I was so impressed because I liaised with Michael over the phone and explained what I wanted over the phone and he did EXACTLY that. I didn’t have to travel multiple times to see him, he made it so easy! My fiancé is so in love with the ring, it is what she wanted, and thanks to Michael because he made it happen! The best part about this, is that, I wasn’t only dealing with Michael Arthur Diamonds. I was actually dealing with Michael. Michael himself, the CEO of Michael Arthur Diamonds, how amazing! Thank you to Michael, and to all the staff at Michael Arthur Diamonds for your amazing work and TOP customer service! I will recommend Michael Arthur Diamonds to all my friends and family because I know they will receive the best service in Sydney!
Great range, fair pricing, high quality
It was a pleasure selecting Michael Arthur to make both the engagement ring and wedding band for the love of my life. I saw their work on Instagram and reached out to them and in no time i received an email/WhatsApp.
We had a discussion of what I was looking for, and the rings were designed and made for my liking.
I am from the Caribbean and they reassured me that everything will be fine and that the delivery will be in the time frame that was agreed on. That was so true, they actually did delivered on time.
Both pieces were masterpieces and I must admit that both myself and wife are impressed.
Continue to do a great job Michael, it's a pleasure working with you.
The team were fantastic from start to finish, I couldn’t ask for a better service and in love with my new ring!
I’m so grateful my partner chose Michael Arthur to create my dream engagement ring! I couldn’t have asked for a more perfect design. Michael took into account everything I wanted and exceeded our expectations with the final product. My fiancé said that Michael and the team made the process of designing the ring, stress free and streamline for him. I’m so obsessed with my ring and I receive so many compliments!! A very special thank you to Michael, Demi and the rest of the team for your honesty, kindness and professionalism. 1000% recommend!!
Strongly recommend Michael Arthur and their services! Ella spent a lot of time answering my questions and guiding me through the whole experience. Being an interstate client, I was surprised at how easy the process was. I received 3D drawings, videos of the different diamonds to pick from, and a wax model to try on before the final design was made. The quality and attention to detail is exceptional. Thank you to Ella and the MA team 🤩
Michael and his team are truly remarkable and run an amazing business. The quality of their jewellery and diamonds is outstanding. Every visit in the lead up to our wedding we were greeted with a smile, felt so welcome and truly felt like we were meeting with friends. Our rings receive so many compliments and we feel so lucky to wear such amazing pieces every day. We have recommended so many friends and family as we cannot fault Michael Arthur.
We cannot wait to shop here again for future presents and milestones.
Love Sophie and Stelios
I was so impressed! After shopping around online I found that Michael Arthur had the most beautiful designs and the pricing was actually so so reasonable in comparison to other jewelers. I purchased my engagement ring with my now fiance. He told me he wanted me to design the ring so that I could have an input into what would be my forever ring. It was so special to be able to put our initials on the ring which is something I had never seen anyone else do before. The hidden details were definitely a win for us! Before you walk into an overpriced, stock standard jewelry store, do yourself a favor and visit this website. It's so fun to use and you won't be disappointing with the final product! Will be back for our wedding rings very soon!
I came into the store after an accident with my engagement ring, hoping to get it fixed. Michael was extremely helpful and went above and beyond just fixing the problem at hand. He took time to explain everything to me and make sure I felt comfortable with what we were going to do next to my ring. Great experience, thank you!!
My fiance and I had an absolutley amazing experience here. We'd been looking for engagement rings all around Sydney and one day we stumbled upon Michael Arthur in Paddington. Even though we didn't have an appointment they were graceful enough to take the time to sit with us and educate us on what our options were. That was the main point of difference between them and other jewellers. They really took the time to listen to what we were looking for and weren't pushy at all! 8 weeks later my boyfriend asked me to marry him with the ring of my dreams. He told me that he continued liasing with Ella (the sales consultant that spoke to us on the day) and designed a ring that not only was in his budget but that was truly uniquely me. We will be returning to Michael Arthur for our wedding rings for sure!
Couldn’t be happier with my experience with Michael and his team. The engagement ring he made for me is absolutely stunning and my fiancé loved it the moment she set eyes on it. The craftsmanship is amazing. Michael is truly a master of his craft. The service and support I received through the selection and design process was impeccable, I did the whole thing via email and it all went very smoothly. Ella in particular was invaluable with her wealth of knowledge on diamonds and engagement rings. Overall I highly recommend Michael Arthur, and look forward to returning for keepsake purchases in the future.
If you are looking for an engagement ring Michael Arthur is the guy! I am absolutely in love with my engagement ring and my wedding bands.
When it came to discussing the wedding bands he took in account on what we wanted and exceeded our expectations.
Michael Arthur took care of us and we recommended him to family and friends! We will keep on recommending as he is the best in the business.
Michael and his Team couldn’t of been anymore amazing during our ring process! From perfecting my engagement ring to helping my Husband and I pick, make and perfect our dream wedding bands, we honestly can’t thank the Team enough!
Michael and Gabby as well of the rest of the staff at MA are so easy, patient and delightful to work with which made the process so much more fun and exciting.
We couldn’t of found ourselves a better Jeweller and If we could give more stars we would!!
Great food miss with mum as safe and happy 😁
What can I say , the michael Arthur team have been amazing from start to finish. I was very nervous ordering my forever rings over the phone with only words and photos to go by , through the whole experience I was supported and reassured by the team that what I have chosen was going to be amazing , and they absolutely are. All my questions that I thought were silly and annoying were always answered with 100% satisfaction and care , our forever rings are so amazing and everything I dreamed they would be. thank you Michael Arthur xo
Honestly I don’t even know where to start with how amazing Michael is!
My fiancé proposed in Santorini in 2017 with a proposal ring. Since then (yes it’s now 2021) we had tried so many places and every single place just wanted to sell us what was on the floor with no care for what we were after.
6 weeks ago we met Micheal as we wanted to give ring shopping one last shot before giving up. Michael listened to every little thing and was so experienced it made the process so easy. We ended up with an engagement ring (finally) and both our wedding bands. I was so blown away with his service that I cried (from happiness) when we got in the car!
There is so many things that make Michael amazing but here is the key list:
- Listens
- Is happy to stick to what ever your budget is and makes sure you get the best value for money
- Advice is genuine and not just a sales pitch
- Service is great. Not only is he awesome but all the amazing people that work with him are so kind and so accommodating
- After purchase you do not have to follow up one single thing!
- So many different payment methods (which is a plus when cards normally have limits)
Today I picked up my engagement ring and wedding band and I can’t stop staring at them! I’m now so excited for my wedding day so I can wear these beautiful 2 rings together.
Thankyou so much to you and the team!
Great friendly customer service. With a very honest and fair price tag.
Joseph was so kind and attentive. I have never walked out of a salon loving my hair until I went to Joseph’s. I’m so happy with my hair now - he really knows his stuff and takes the time to listen and educate him on your hair endeavours. He had a really great way with opening up the salon to be so friendly and kind with all the clients! It was the best experience in a hair salon I’ve ever had!
My husband got my engagement ring from Michael Arthur which naturally meant we would get our wedding bands from them as well. I actually followed their Instagram page and always thought that their jewellery was beyond amazing. Definitely do not be worried about the shipping and purchasing something so expensive online as the whole experience was seamless and Demi is great to deal with.
The team at Michael Arthur were extremely helpful and provided an amazing product in short period of time. Ring looks amazing!

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