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Franklin, ACT 2913

Great professional service and advice

Jeremy was very professional - good advice and great service.

Jeremy was absolutely fantastic to deal with and very professional. Explained everything clearly to us and got the job done with great care. Thank you!

Very responsive, kept me informed on when they would be there. Efficient, imformative and friendly service. Did a great job. I have used them twice before and will use them again. Highly recommended.

Thank you Jemery for coming to treat our blocked drain. He is the most trustworthy plumber I have ever worked with. Very professional and the price is reasonable.

I can't recommend Dr Drains enough. I was despairing after buying a house in March only to find a cracked S trap below the shower and a horrendous smell. Previous plumbers had told me I had to rip out the entire shower, cut through the slab etc - a huge and very costly job. I then called Jeremy from Dr Drains. He came and thoroughly inspected the job, cleaned the drain and assessed if he could reline it. He could, and proceeded to undertake the repairs over the next week. His calm, careful and methodical approach was apparent, as was his genuine passion for what he does. The problem is now fixed and for the first time since we moved in, we can finally breathe easily!

Upon suspecting an issue with our toilet and bathroom drains, I decided to call up Dr Drains. The man on the line was incredibly helpful in not only diagnosing the problem remotely but also explaining what the cause might be. Overall, I was very pleased with the level of service and would recommend to others.

Contacted Dr Drains through their website and received a call back from Jeremy on the same day to discuss what I needed done and was able to be booked in on the next day. When Jeremy arrived he explained exactly what he was going to do to unblock my drains. The job was performed and area was left clean once complete for the quoted price. Would highly recommend Dr Drains.

Jeremy was fantastic. Gave me great advice over the phone to see if it could be fixed before booking him in. Then came round and installed new taps. We just moved into the place, and he took the time to look at the hot water heater and evaporative cooling with advice. Thanks Jeremy!

I rang the national number with no answer however Jeremy called back within a few minutes and we discussed the problem which was a partially blocked toilet. He gave me a quote and came out within a few hours. After flushing out the drains it became clear the issue was with the toilet itself. After discussing a few possibilities with me Jeremy found the problem and rectified it, finally fixing and ongoing issue. I believe Jeremy went above and beyond and am so grateful that I contacted him this morning. Wouldn’t think twice about contacting him for future jobs that might need doing.

I cannot rate this company highly enough. They were professional, went out of their way to meet my requirements, and explained everything in a thorough and friendly manner.

Dear Alex,

Thank you for your phone call to me at 6.15pm to update me on the issue with the tenant not answering your phone calls.

Great follow up and service.. I really appreciate your caring about your clients.

Red Brick Properties

Thoroughly recommend Jeremy and Dr Drains. We’ve used them a few times now and very happy with the service. Jeremy is always helpful, responsive and professional.

Highly recommend Jeremy and the team. Always quick to respond and communicate well. Have been using vaporooter treatments for a number of years now and really happy with the results.

Very knowledgeable, went above and beyond to identify the issue and correct it

My water mains was jammed up. He knew exactly what to do and fixed it quickly.

Dr Drains has been applying Vaporooter at my place for 8 years. Haven’t had a drain blocked by tree roots in that time. Previously I was having regular blockages . I’m very happy with Dr Drains and vaporooter.

Great service from Corey and their admin team. Thank you!

Jeremy communicated well, was upfront and honest and his knowledge/experience unmatched.

Jeremy is a fantastic plumber, helpful and knowledgeable, prompt and does great work.

Thoroughly recommend.