Get a quote in
Ingleside, NSW 2101

Super efficient / knowledgeable and great customer service

Thanks John and Michael for your prompt responses.

Your colleague Andrew indeed did an excellent job 👍👍

Thanks again for your quality customer service 🙏😁

Peter

Cheapa Hot Water replied so quickly to my enquiry & came within a few hours.Friendly,professional & very competitive price.Would strongly recommend this company.

Very honest and reliable company. Andrew did a fantastic job with replacing our hot water system, thank you!

he just replace my temprature control vavle for my hot water heat pump, very reliable and prefessional manner. highly recommanded.

Fast and efficient team, John came to our place within 1 hour after call and Fix hot water system straight away due to power failure. Highly recommended.

We have used Cheapa Hot Water since 2009, hence calling upon them again now when I needed a new tank. The service I received was their usual, prompt and efficient response to my call for help.

John and Dario identified and resolved our hot water issue quickly. Dario provided several options to solve our problem. Highly recommend this business. Dario is an honest and fair hot water contractor. Highly recommend.

John was there to receive my call in distress about my burst water tank in the laundry. He said he would have a replacement to me the next day- Daris came first thing put it in and alls good! Thank you!

Great service. Last week a local plumber told us we would need to replace the drum or possibly the whole leaking solar hot water system. Steve came today and replaced a valve and we are all good with our existing 18 year old system. We might just get a few more years from it. These guys are our go to now for any issues with our solar hot water. Thank you!

Cheap Hot Water has been looking after my hot water needs for many years. The couple of times I have used them they have been exceptional with the work being done with a minimum of fuss and by gentlemen. What more can you ask for.

These guys are awesome . I found them about 2 years ago by accident ,when I bought an apartment with a busted hot water system . I guessed I'd need to replace it, and it would have been obvious to them that I don't know about plumbing. Andrew just tested and rewired the fuses and it was fixed! The honesty has kept them my 1st choice when I need a plumber. Always professional and show up when they say they will ..... just great

John, Steve and the team did a great job for us. Gave really good advice and did not oversell the expectations. On time, great price and no hassles. Highly recommended

Really appreciate John's service and honesty. I called him out of the blue for a second opinion on an estimate that had been given to me and he came over without charging a callout fee to look at the issue I was having. Will definitely be using John for services in the future.

I spoke with John who first inquired then advised me extensively on numerous available alternatives and their pros and cons respectively, taking into consideration my family usage and lifestyle. When his team member Steve turned up punctually onsite to provide a detail quotation the same afternoon, he exhibited the same enthusiasm and impartiality that I experienced earlier with John. Both gentlemen’s impartiality and honest advice convinced me that I needed not shop further. My family had a brand new hot water system installed the next morning. Whilst I have no benchmark on which to measure Cheapa’s price, I am sold not on its price but the team’s professional and honest approach to their work. I happily refer Cheapa to anyone who needs hot water system help of any sort.

What a brilliant experience using this company. Our landlord needed to organise a repair or a new hot water system and it’s after 9am on a Friday!!! This company’s communication and deliverance of excellent and informative service was a delight. Everything was done an dusted like clockwork, clean, tidy and I wasn’t left guessing about anything.

Customer service 💯🌟

HIGHLY RECOMMENDED

Diagnosed & replaced hot water cylinder, with general advice as well. Very competent plumber with good workmanship. Obviously experienced. However, we discovered afterwards that his quote was very very expensive, about 35% more than the standard rate. Not “cheapa” at all! Also, we asked for a like-for-like replacement and he actually installed a lower powered cylinder. Overall, technically excellent but we feel ripped off.

Edit: Prior to leaving this review, we reached out to the business by email with no response. However, the business owner made contact following this review, expressed that he did not see that email, and has offered to install the higher-powered heater unit at no cost to us.

Absolutely fantastic service to the highest degree. Mick and John quickly got me out of a predicament of no hot water, and their customer service was superb. Thanks again, I have your details firmly recorded, and Cheapa Hot Water will be my first point of call for any/all hot water issues in the future. Highly recommended.

Fortunately for me, a friend, upon hearing what another major Plumbing Company was going to charge me for a hot water tank replacement, urged me to phone Cheapa Hot Water. Previous company had quoted over $4K. Cheapa did the job for much less saving me thousands. And the job was very well done. No complaints.

John is an extremely knowledgeable professional who knows hot water systems. Steve did a great job at installation; his attention to detail was very much appreciated. Work was completed quickly without any inconvenience or issue.

Cheapa was the third plumbing company to attend my home to diagnose and attempt to fix my hot water issue, and John finally solved it. I'm extremely satisfied with the outcome, after many other plumbers had wasted my time and money.

The quote was well structured and easy to understand, the price was competitive, and the advice that John provided was sound. Best of all, Cheapa were quick to respond and were flexible. The team is extremely well organised thanks to their iPads and IT systems.

Highly recommended.