Won't go there again. Overcharged and did a terrible job.

17/9/08. This business lost an overcoat of mine in November 2007. Since then I have made 15 unsuccesful attempts to seek a resloution. This attempts have been by letter, personal visits and phone calls all of which have been met by a 'I don't know anything about this" attitude from Gxxx, the self proclaimed '"sort of" Manager. This "sort of" manager, who just happens to be the only person I have dealt with in an attempt to resolve this, continues to plead ignorance and even after hand delivering the details of all attempts has still failed to respond. The matter was then referred to the Office of Fair Trading on the 15th August, 2008 and to date they have received the same result to the complaint as I have which is no resposne to faxes, phone calls and letters. The most recent messages to the owner Axxxxx has also met with the same result which has now left me no alternative but to seek compensation through the Small Claims Court. All of this can be verified through the Office of Fair Trading