The initial install of the Termiwatch system was professional and thorough, however I paid for regular 3 monthly checks of the system, which went forgotten by the company and I had to follow up after 4 months to schedule. Once scheduled the check of the termiwatch was performed and one of the stations was not replaced adequately in the lawn for which I called up to complain. I was asked by the phone attendant if I could 'dig out some dirt and push it down' rather than sending someone out to fix.

Professional and friendly service. Addressed all concerns about using less toxic methods. Initially wondering post-service if the problem had indeed been adequately dealt with but our faith was not misplaced and staff were very patient with us and our requirements. Thankyou Simon for a thorough job and the friendly office lady Jayde who took all my calls. Recommend.