“I attended a funeral at this business recently and was disappointed.
I found the presentation of the room in which the funeral was held was poor -
there were lights with bulbs not working, light shades hanging at angles to
one another, clocks had stopped and not been reset. The room which
admittedly had many people in it (approx 1/3 of attendees were standing)
was very warm and uncomfortable. Clearly more people had turned up than
expected, but there was no attempt made by staff to secure additional
chairs for those standing. The media presentation of our loved one was
amateurish and the music that should have accompanied it wasn't started
until the conclusion of the slides, leaving people standing, wondering what
they should be doing. 2 of the attendees had their car parked-in in the
carpark for 50 mins and as a result were very late to the wake. It turned out that
it was the manager of this fine establishment who had parked them in
because apparently they had parked their car in "his" spot (which I might
add was not sign-posted as a "do not park" or "reserved" area).
All this being said, it was a beautiful funeral.”