Pancho's Mexican Cantina

“A gem of affordable and delicious food in Launceston. We found it after walking down the gorge and into town. We had vegetarian burritos that were seriously good, making a perfect lunch after coming out of the gorge.
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“After dinner my girlfriend, a photography student, and myself, an amateur photographer, were asked if we took any photos while having dinner. Having stated that we did, as we always do?!, the waitress asked us to remove all the pictures or she would call the police. Having informed her we also shot on film (lomography) she stated she would call the police if we did not give her the film. I suggested she would do so (because it is not an offence to take pictures) and I paid the bill. Unwilling to call the police all of a sudden she then proceeded to lock us up in the restaurant!!! I was able to get my girlfirend and myself out but I could not believe this. This was by far the freakiest dining experience ever, I think the owner is suffering from some severe paranoia. I will NEVER go back here and I recommend anyone to leave your cameras at home if you do. O yeah, and the food was not so great either...”

“Very enjoyable evening had by all. We started with a TRIO of diferent dips to share which was a lovely combination of salsa, a warm cheesy dip that tasted amazing and guacamole. Then we all had something different. i had the CHIMICHANGAR with chicken in it. I have never tasted anything like it and it was so yummy. All the salads were very fresh and the chilli heat was perfect. I wanted medium and it was just right. We finished with a DEATH BY CHOCOLATE and i wanted to explode but it was worth every mouthful. The Service was tops and staff very friendly and we didnt wait more than half an hour for our meals. FAN-BLOODY-TASTIC. We will be back every time we visit Busselton or Margaret River. Thanks to all at ELGRINGOS.”

“This restaurant is not new to me and 2 or 3 years ago I would have probably given it a much higher rating because the food was exceptional when dining in, my expectation of "dine--in and takeaway" restaurants is rather average but I still expect good service even if it were a coffee shop. The take away food I don't enjoy too much as I do not believe that Mexican food was made to travel in takeaway containers. This time however I have never been quite so appalled with the conditions and final dealings with a staff member in any restaurant experience in my life. My daughter and I attended for a 7.30pm booking, we were seated immediately and had our order taken and we were on our way home by 8.10pm if that sounds incredible, imagine what it was like for us. The restaurant is overrun with crickets at the moment, and whilst I agree that it is rather hot and humid, one staff member advised that it was because of building works accross the road. It is absolutely disgusting to have crickets sharing your table whilst you are about to eat, then when we asked to be moved as we thought perhaps it was confined to a small section of the restaurant, they moved us to the semi-outdoor area which was worse. ”