“Having bought a brand new Aprillia Scarabeo scooter from them back in late 2008, I can't really recommend them.
intiial get you in the door service was nice, allowed me to test drive some scooters,
once purchased however..........
1 - despite 3 months waiting , calling and chasing, they still havent given me the spare key that should have come with the scooter.
2 - the back box on the scooter was fitted dangerously loose, shaking free
I dropped the scooter once (being a new rider, it was bound to happen), causing the right hand accelerator grip to come loose
had the scooter serviced at the ringwood branch of A1
1 - they incorrectly fitted the plastic trim and accellerator grip, leaving a 5mm gap,
2 - despite saying they would fix the back box, it still shook loose after an additional week (i've had to fix this myself)
3 - servicing prices are, 'shocking', over $300 for the first service and tightning of the right hand grip
the Brighton store is 'always' busy for servicing, never can book a fix on the weekend (i work through the week), i currently have a slow puncture in the front tyre that i've no idea when i'll be able to get fixed.
”
