Suzuki Tynan Sutherland Sales

“excellent service, I would never go anywhere else for parts and service, friendly and well mannered people”

“I just bought a car that was always serviced with these guys and it now has 270thousand on the clock and it still goes as good as new”

“I found a car that surely fits my budget. It has been my dream to have a car but I had a hard time saving for it. Now I finally have one for a cheaper price. ”

“Exceeds all expectations, simply the best. Bought 1 from them 7 years ago, and blown away by the service and care.”

“We have a Honda Accord Euro which drives beautifully, took it to Tynan for service and came back with a wooing noise in the background. They said it is because of swapping front and rear tyres which is a big lie as we marked our tyres beforehand, anyway left the car there for two days and they didn't call us back and we had to call them on Friday afternoon and they still haven't done anything, they kept lying and it is so disappointing!”

“Do not recommend.”

“Great to deal with from the salesman right through to the service department. I especially like the customer lounge and the open fireplace !!”

“Having recently purchased a new Hilux from this dealership, I left with not only the knowledge that I have an ever reliable Toyota but also with the knowledge that this dealership is honest and reliable. I will refer others to this dealership and I will certainly return when I need another new vehicle.”

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“We purchased a brand new car with them and signed contracts and then were told 2 weeks later that the car we have purchased was already sold and we would need to wait 2 months which was not possible for us. The only reason I am writing this is becuase I had another dealer willing to give me for the same price the car but I decided to go with Robina Holden and lost out on both cars and dealers becuase of their bad server. I just want other to be aware as this was a terrible experience for me that lasted over two weeks.”

“So disappointed in my last service.After spending $900 on my last service I was so annoyed that my car came back without a little cleanup or vacuum.I asked if it would be done and would not have minded if they said no however they emphatically said it would be done.A cheap packet of mints was a poor substitute for a service that was always given in the past.I think my next purchase will be elsewhere and certainly my next service.I was not valued as a long time customer.Also noticed that there was no follow up call to ask if I was happy with last service.LITTLE THINGS MATTER TO SET YOU APART FROM OTHERS”

“When I first drove my newly bought Corolla from Lander Toyota, I noticed the gearshift was heavy, but I thought that was normal with the Toyota brand. (Previously I drove a Daihatsu for ten years)

About 6 months later my left hand started to get sore, so I massaged it myself or have it massaged. Then about a year later, the soreness became more prominent and I tried to contact Chris Chung, the seller at Lander who serviced my purchase, but failed, as he had already left Lander at Blacktown.

Around September 2008, when the pain became more unbearable, I went to see the Sales Manager but he sent me to see Joshua Scheffer, their Service Manager. After I had complained about the hardness of the gearshift and the soreness of my left arm, he just insisted that the car is normal, and typical of Lander staff, just shooed me away.

On December 16, 2008, as I sent my car for my normal service, I met Joshua again. I told him the gearshift was hard and damaging my arm. He obliged, came and sat on the driver seat this time, and a”

“The time money and hassle I saved by using this service was unbelievable. I've told all my friends.
Alexa.”

“The service department at this dealership is the best I have ever encountered in all my years of owning motor cars. Nothing is too much trouble, courtesy and respect are the norm and the car is delivered in pristine condition. Richard and his team are the best in the business. I have purchased 2 vehicles from this dealership, the second on the strength of their service department.”