Drouin Lotto & Cards

“My wife purchased a packet of lollies among some other items today (29/6/2017) the price was labeled at $4.99 the docket read $29.99 she didn't realize until we got home, this business would be advised to check their price scanners periodically to make sure this doesn't happen to often. We live 110 kilometers away and only shop in Ballarat now and then, we won't be going back to this business again ”

“Really friendly staff, and although they didn't stock ActiveKidsBooks so i could purchase the present i wanted for my 4yr old. I did pick up a Surf Mag for the flight.”

“the people at abermain Newsagency are always nice and helpful when you cant find something you are looking for ”

“Best card collection outside of Sydney. Also run a card loyality system that gives a free card for every 8. Nice people as well ”

“Great people there bent over backward for me, had been looking for the west australia newspaper and they were the only people that could help me, ”

“I found the staff at the photographic shop and news agent to be very rude and abrupt.
I was also short changed and would no recommend any one to go there.”

“Do not recommend.”

“Best customer service I have ever experienced. They have hand delivered to the door, papers/mags to my sick mother. Even when she moved into a nursing home they continued to deliver to her bed - at no extra cost.”

“No EFTPOS for lotto or scratch and win items. Was told they don't get enough profit from these items. Clearly they are more concerned about themselves than the customers.”

“Keep up the fantastic service Harold, Geoffrey and Staff :-)”

“I will never shop at this newsagency ever again. After a 12 month magazine subscription was purchased through them for my fiance the female owner proceeded to question us every time we came in the collect the magazines. She wanted to know who had ordered the magazines because they don't order magazines for people! It all culminated the last time I went in to collect the latest magazine with her abusing me because her staff sold us something they shouldn't have. When my fiance rang her to sort out the problem she hung up on him. Worst customer service I have had / witnessed/ heard of in my life!”

“i have been going into this store since i was a little boy and they have always had exactly what i wanted and for a good price. the service is quick and the staff are helpful and friendly. i recommend this newsagent to everyone.”

“Since new management have taken over and the appointment of the new delivery drivers it is finally good to see I receive my paper on a regular basis.
Well done to the new owners and keep it up.
Good luck”