About Voicelytics

At Voicelytics, we believe every business should have access to information about their customer call behaviours. We do so by empowering businesses with meaningful and insightful calls data, to help them better understanding their customers. Never have to missed a call again, customers call can be automatically routed to the right agents/department, heighten and drive customer engagement with marketing on hold, identify trends and pattern to work out busy period, intelligent reporting to view call activities, and real time dashboard to detect performance inconsistencies before it becomes a problem.