About Greater Shepparton City Council

Council's Welsford St Customer Service Centre is now open on a temporarily reduced basis from Wednesdays to Fridays between 9am and 3pm. Due to a critical staff shortage, the Customer Service is operating in a limited capacity as we work to train new staff and continue to fill vacancies in the team. Our staff assist with hundreds of enquiries each day so you may experience a delay. We respectfully ask for your patience and where possible that you interact via the website, email or by phone.