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South Melbourne, VIC 3205

Heba from Hanna Architect is an outstanding professional in Architecture Design, Interior Design, and Project Management. Her expertise, attention to detail, and innovative designs set her apart. I highly recommend her services for anyone seeking top-notch architectural and design solutions. Keep up the good work Heba!

Bought all my bikes from here for at least the last 12 years. Always a massive range in store and great service from the knowledgeable & experienced team. Nothing is too hard for the team and they really go the extra mile to meet my particular needs. Can not recommend BikeNOW highly enough. And I am not on the payroll....

The workshop team are absolute champions! Thank you.

I touched base with BikeNOW with something I considered an impossible task. I needed a Specialised SL7 in white to fit my 156 cm wife. I spoke with Mitch who gave it all his effort to hunt the only one down which was in QLD. The team at BikeNOW worked so efficiently to get the bike shipped and built for me within a fortnight. I cannot recommend this place enough for their friendly service and tireless efforts to help a customer. I will definitely be coming back here for any more future bike needs.

Pleasant and welcoming place to shop for a bike and stuff. Got excellent attention and service from Charlie who helped me try and later narrow down a bike, and Taz helped me with the fitment and blings when I collected the bike. Communication all through was excellent and not pushy. Plus the store is a nice place to hang. Couldn't be happier!

Bought a new gravel bike from here, awesome service, got my bike months early when they weren't available anywhere. They even serviced my bike when the rear derailleur broke within a few months and didn't charge labour, serviced it so quick, within an hour on the same day. Very satisfied by the friendly staff!

Really great service. Booking in for a service was easy and the staff were really helpful understanding what I needed to have sorted with my bike. When I arrived at the workshop, they had all my details and requirements. When I picked up my bike it was in immaculate condition and when I rode it - it felt as though it was brand new!

Bike was a awesome. Staff are really friendly, know the local riding conditions at Lake Mountain Cascades and make sure your bike is setup correctly so get the best ride

BikeNOW’s selection and customer service, both in person and on the phone, is simply excellent. We were taken care of by Charlie and Ari, who really made the guidance and purchasing decisions really comfortable when looking for a new bike for our son. Happy to support this business!

One of the best bike shops in Melbourne. Josh is one is the greatest mechanics and one of the best blogs, same can be said for Jeremy. If you're looking for a laugh, and to fix your bike, come here.

I needed a few ml of Rockshox 15WT Suspension fluid for an aircan service on my Super Deluxe - previously called up a few different shops/service centres and all were unwilling to help or would only allow me to purchase a 1L jug which is just overkill...then I called BikeNow and spoke to Mateo who was super helpful and provided a small amount of the right oil, just as I needed. Cheers for the great service guys!

Great customer service from Doug.

A big thank you to the team at BikeNow (especially Charlotte, Taz and Doug). They're a quality shop and provide excellent customer service. My Wahoo Kickr (purchased through BikeNOW) started having issues. Within 48 hours of the claim being approved by Wahoo, I had new Kickr in my hands. I can't thank the team enough for getting this resolved so quickly, especially given we're in lockdown and I need this Kickr more than ever!

As a 205cm rider I find it incredibly hard to find bikes in my size. BikeNow sorted me out for a road bike which has served me well over the years. Wanting to get into the MTB scene, BikeNow amazingly found a MTB bike in my size as well. Excited to keep a good relationship with this store going 👍.

I recently started looking for my next road bike, and had decided I’d get the top level / best spec’d version of whichever bike I chose. Due to current supply issues, it’s not an ideal time to be doing this, but I didn’t want to wait for months on end, and I there’s always a possibility that supply will get worse.

So I set off to try the 5 contenders I thought most likely to suit my geometry and type of riding I do.

I knew that every bike at that level would be a great bike, so my choice hinged on which bike felt the best to me, and for me.

I tried out 3 of them ( really liked one ), then went in to BikeNow to discuss the last 2 possibles. I hadn’t been there before, and didn’t know what to expect. The store was decently busy when I arrived, and it wasn’t immediately apparent who were staff, and who were regular customers, which I think is always a good thing. In any case , it felt cheerful and welcoming.

Taz greeted me at the counter, and we discussed what I was looking for, sizing, availability etc. He was great to deal with, and was frank about current availability and timeframes, which I really appreciated, as that played an important part in my choice of bike. I found out that he would also be the one doing the bit fit , which was enormously helpful to me at this pre sale stage. After asking me for some of my measurements we scheduled a time for test rides on both bikes I was considering.

About 2 minutes into the first test ride, I realised that that bike was the one for me. I briefly got on the second , just in case it felt perfect for me, but the first one was the one for me.

Now, the biggest challenge was - could I actually get that bike, and in the configuration I wanted, without having to wait for months ? There was a frameset on the wall in my size, and a colour I liked. I asked Taz the big question - Could my bike be built to match the spec’s of the manufacturers top end version ? He said that he thought it might, and proceeded to check for what was needed. I wandered around the store - I didn’t like my chances.

10 minutes later, he came and told me that they could do it with everything except for the matching handlebars, which were likely over 6 months wait, but had a solution using some from another brand. I couldn’t believe it ! In an environment where ‘Not i Stock’ was the usual status for practically everything ( bikes and components ) I’d looked at over the previous month, Taz had found a way to do it. His genuine and easy going nature, knowledge, and ‘can do’ attitude had reassured me well enough to put down a deposit for 3/4 of the bike’s cost then and there.

This was a significant purchase for me. This bike cost more than my car, ( and I bought a brand new car last year! ) but the way Taz had treated me, along with his knowledge, and the atmosphere of the store, gave me the confidence to buy it there.

That proved to be a good decision. All of the staff there I dealt with were superb . The mechanics that built my bike, Christian and Josh, took obvious pride in their work, and did and outstanding job, and were very personable too. When I collected my bike, Doug was enormously helpful as well. He gave me some excellent advice, installed the appropriate clips and mounts for the accessories I had bought, as well as details for charging them etc. When I saw the plethora of clips and mounts left over/ not used , I knew that Doug had saved me literally hours at home, painstakingly reading various installation instructions, usually printed using a font size of 0.003 or smaller.

I’m glad I bought my bike at BikeNow, very glad. Taz and the team there were all outstanding, easy to deal with, and obviously work well as team. I’m very grateful for having had such excellent service from people who know what they’re doing, and in such a friendly environment.

Thank you guys, truly.

Nolan

Christian & team are genuine folks that went above & beyond to help with my bike. Clean shop layout also appealing for a browse. Gem!

Customer service was great! Staff reached out and asked if I wanted my pedals installed on the bike before I picked it up. When I came in, they also ran through everything I needed to know about my new whip. Thanks for all your help.

bikeNOW were excellent. Sophie was super helpful and sorted out my bike with no dramas.

I ordered the bike and it was .

They packaged up my bike and shipped to another Specialized dealsrr with no fuss.

A great experience. If I lived in Melbourne they would probably become my go to bike shop.

The rental eBike got me to the most wonderful primordial location I couldn't drive or walk to and too steep for me to ride to.

Charlie and the team were great support and provided excellent customer service in purchasing my MTB as well as my Gravel Road. Fantastic to deal with and a dream store to buy your bikes from.

Happy 2021, stay safe and keep up the great work.